Streamline Group Health Delivery
Tame service delivery complexity with an integrated platform
The Challenges of Group Health
High volumes and frequent claims mean that the member service experience is key
Slow Onboarding
Manual enrollment processes delay coverage activation, frustrating employers and employees alike with weeks-long waiting periods.
Customer Service
High claims volumes and lots of eligibility questions means a burden on support staff.
Compliance Complexity
Health information is highly regulated, creating compliance risks and administrative burdens.
Modern Group Health Platform
We've built a comprehensive solution that tames plan complexity and handles administrative volume.
Automated Setup
Online Service
Smart Member Maintenance
Complex Plans with Individual Choice
Voluntary and Co-Pay Premiums
Transform Your Group Health Offering
Our platform delivers measurable improvements across your entire operation
Faster Onboarding
Reduce enrollment time from weeks to days with our automated workflows and self-service portals.
Reduced Errors
Eliminate manual data entry mistakes with our validation rules and automated data flows.
Improved Satisfaction
Delight employers with transparent reporting and employees with seamless digital experiences.
Reduction in onboarding time
Lower administrative costs
Data accuracy rate
"Sentro are incredibly responsive. They treated the project like a partnership, and were very aligned with what we were trying to achieve. It was a fantastic experience working with them throughout the process, the initial project and beyond."
Craig Kirk
Group Executive Director – Underwriting
Delta Insurance
Frequently Asked Questions
We always tailor a Sentro implementation to the customer's unique needs. So every cost quotation is unique to the customer.
We call our business approach a 'shared success' model. We do our best to keep up-front costs reasonable, and as the customer's business grows, we also get rewarded.
Generally, there are two elements to our costs:
- Configuration and Installation. This is a one-off charge that covers the setup, customization and integrations a customer requires.
- License charges. This is based on a percentage of gross written premium/lives administered with a minimum monthly platform licensing charge.
License charges include cloud infrastructure charges and full support.
Please contact us to discuss your specific requirements.
Sentro runs on Microsoft Azure, and we are a Microsoft Partner.
The Microsoft Azure platform gives us world-class reach, scale and security.
Our customers have run group life, group health and group cyber propositions on Sentro. We can even support non-insurance group propositions like SME employee benefits.
Yes. All Sentro user interfaces can be modified to incorporate your brand and feel.
For our Engage employer and employee interfaces, we can present different looks for each customer.
We also provide a rich API set, so if you have an existing front end, but just need the group data, we can work with you to build that interface.
We aim to improve and re-invent the way that insurers and their partners deliver group insurance and other services to business customers.
We are driven to make life better for working people, by making it ever easier for their insurers and employers to serve them.
Our team has extensive international experience across the areas of technology, software and management; in industries ranging from telecommunications, insurance, banking and retail. We have decades of experience working with insurers. In addition to our existing products, we have delivered a range of other software and technology products in past lives.
We are privately held, with investors from North America and Australasia. We are Microsoft Partners. We have a number of other partnerships we are working on and anticipate announcing these as they are confirmed.
Sentro is sold directly to our customers. Contact us to discuss your needs.
Ready to Transform Your Group Health Insurance Business?
Schedule a demo today and see how we can help you streamline operations, reduce costs, and improve customer satisfaction.