Solutions

Streamline Group A&H Delivery

Service high volume memberships with ease

Get started Learn more

The Challenges of Group A&H

High volumes and frequent claims mean that the member service experience is key

Slow Onboarding

Manual enrollment processes delay coverage activation, frustrating employers and employees alike with weeks-long waiting periods.

Paper Forms

If claims can't be managed online, members get frustrated.

Compliance Complexity

Keeping up with changing regulations across multiple jurisdictions creates compliance risks and administrative burdens.

Our Solution

Modern Group Life A&H Platform

We've built a comprehensive solution that addresses every pain point in group A&H administration.

663851-peek-robotics-a10i9925

Transform Your Group A&H Offering

Our platform delivers measurable improvements across your entire operation

Faster Onboarding

Reduce enrollment time from weeks to days with our automated workflows and self-service portals.

Reduced Errors

Eliminate manual data entry mistakes with our validation rules and automated data flows.

Improved Satisfaction

Delight employers with transparent reporting and employees with seamless digital experiences.

85%

Reduction in onboarding time

40%

Lower administrative costs

99.9%

Data accuracy rate

Delta-Craig and Rob signing

"Sentro are incredibly responsive. They treated the project like a partnership, and were very aligned with what we were trying to achieve. It was a fantastic experience working with them throughout the process, the initial project and beyond."

Craig Kirk
Group Executive Director – Underwriting
Delta Insurance

Frequently Asked Questions

What does Sentro cost?

We always tailor a Sentro implementation to the customer's unique needs. So every cost quotation is unique to the customer.

We call our business approach a 'shared success' model. We do our best to keep up-front costs reasonable, and as the customer's business grows, we also get rewarded.

Generally, there are two elements to our costs:

  • Configuration and Installation. This is a one-off charge that covers the setup, customization and integrations a customer requires.
  • License charges. This is based on a percentage of gross written premium/lives administered with a minimum monthly platform licensing charge.

License charges include cloud infrastructure charges and full support.

Please contact us to discuss your specific requirements.

What does Sentro run on?

Sentro runs on Microsoft Azure, and we are a Microsoft Partner.

The Microsoft Azure platform gives us world-class reach, scale and security.

What kinds of group insurance can you support?

Our customers have run group life, group health and group cyber propositions on Sentro.  We can even support non-insurance group propositions like SME employee benefits.

Can we use our own branding?

Yes. All Sentro user interfaces can be modified to incorporate your brand and feel.

For our Engage employer and employee interfaces, we can present different looks for each customer.

We also provide a rich API set, so if you have an existing front end, but just need the group data, we can work with you to build that interface.

What is your purpose as a company?

We aim to improve and re-invent the way that insurers and their partners deliver group insurance and other services to business customers.

We are driven to make life better for working people, by making it ever easier for their insurers and employers to serve them.

What experience does your team have?

Our team has extensive international experience across the areas of technology, software and management; in industries ranging from telecommunications, insurance, banking and retail.  We have decades of experience working with insurers. In addition to our existing products, we have delivered a range of other software and technology products in past lives. 

Who are your investors and partners?

We are privately held, with investors from North America and Australasia. We are Microsoft Partners. We have a number of other partnerships we are working on and anticipate announcing these as they are confirmed.

How do I get Sentro?

Sentro is sold directly to our customers. Contact us to discuss your needs.

Back to top

Ready to Transform Your Group Life Insurance Business?

Schedule a demo today and see how we can help you streamline operations, reduce costs, and improve customer satisfaction.